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Context Help

If you lose your way inside our Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A popup will appear. It comprises elaborate info about all the operations that you can carry out on the given page. Each pop-up window appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a wide array of how-to videos explaining how to work with our web hosting Control Panel. They're made for those of you who want to see how things are getting done rather than only reading articles. Thus, anyone can quickly get to know our hosting Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the answer you searching for, have a peek at our comprehensive FAQ database, which includes questions asked by actual customers and provides practical solutions. We periodically "revamp" our FAQ section with new Q&A's in an attempt to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the answer you need in the FAQ database either, you can touch base with our great team of customer service technicians available 24-7-365 and eager to assist you with any problem. Each support ticket you send will be responded to in less than 1 hour (the average response time being about twenty mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 300625

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com